Dragon fruit is collected and brought back to the packing house

Trucks loaded with freshly harvested dragon fruits are on their way back from the farms to our packing house — the starting point of a careful selection and packaging process for global export. Each fruit is picked at its optimal ripeness to ensure freshness and the best quality before entering the post-harvest handling process.

Dragon fruits are ready to be processed

At our facility, the fruits are sorted by size and color, cleaned using misting systems and bubbling tanks, and then packed according to the standards of each target market. We strictly follow international certifications and apply batch-based quality control. Our facility handles 20–30 tons per day, equipped with modern cold storage and a clear traceability system. Currently, we export dragon fruits to China, South Korea, the UAE, and demanding markets such as the EU, with full export documentation. Every shipment is supervised by our experienced quality inspection team to ensure the products meet the highest standards. If you are looking for a stable and flexible source of dragon fruit — in terms of size, packaging, and delivery time — we are your trusted partner.

Mangoes are being prepared for air shipment

Carton boxes are neatly arranged, clearly labeled, and ready to be loaded onto the next flight — bringing premium Vietnamese agricultural products to international markets. This shipment of Cat Chu & Australian mangoes has been treated and packed according to customized requirements from a client in the Middle East, ensuring top quality, uniformity, appearance, and air-freight suitability.

Premium mangoes packed and ready for takeoff

The entire process — from sourcing raw fruits, pre-processing, packing, labeling — is carried out in-house under a closed-loop system that adheres to international standards. We use 5-layer specialized cartons with ventilation holes and shock-absorbing liners, designed specifically for air transport to preserve freshness and appearance. Each shipment comes with full export documentation, including customs clearance, phytosanitary certificates, Certificate of Origin (CO), packing list, and tracking codes — so our partners can monitor everything in real time. With an airfreight capacity of 3–5 tons per day, we are confident in meeting urgent, premium, or highly customized orders from global clients. Attention to every detail is our commitment to delivering consistent quality as we proudly bring Vietnamese fruits to the world.

ORDER FULFILLMENT PROCESS

Step 1. Receive order

Receive requests from customers (via email, phone, website…).
Confirm order information : Fruit type, quantity, quality, size, packaging, delivery time, shipping method.
Quotation: Agreement on price and payment method
Signing a commercial contract : After finalizing the price and payment method with the customer, the two parties will sign a commercial contract.
Commercial invoice issuance: Based on the contract price and payment terms, we will issue a commercial invoice to the customer.

Step 2: Receive order

Work with growers/farms : place orders, check yields and quality.
Fruit harvesting : ensure harvesting at the right time and according to technical requirements.
Pre-processing : Washing, sorting, checking input quality (According to GAP, HACCP standards… if any).
Quality control throughout the preparation process, packaging staff and QC staff will continuously check the products to ensure that they meet the requirements of customers and import markets in terms of quality, size and packaging specifications.

Step 3: Packing goods

Packaging on request : Carton, foam tray, fruit protection net, shrink film, labels (with origin, packaging date…).
Plant quarantine treatment : Disinfection spraying, irradiation, hot steam treatment (If required by the importing country).
Final check : Quality, quantity, packaging and storage temperature.

Step 4: Export procedures & Shipping goods

Work with FWD to find the most optimal and safest shipping option and promptly notify the Customer of the shipping line name, shipping time, ETD & ETA.
Apply for a Phytosanitary Certificate at the Plant Protection Department.
Request certificate of origin (C/O) if needed (Form D, E, AK…).
Electronic customs declaration : Open declaration, submit documents at Customs Branch.
Customs clearance : Check goods (if any), seal container.

Deliver refrigerated containers to warehouse (If shipping by sea) or directly to airport (If shipping by air).
Monitor storage temperature during transportation.
Deliver goods to shipping lines/airlines according to scheduled schedule.

Step 5: Payment and order tracking

Compile documents: Commercial invoice, Packing list, Bill of lading, Quarantine certificate, C/O, other documents if any. After receiving payment, send documents to customers for import procedures.
Order tracking : Continuously coordinate with the shipping unit to monitor the safe delivery of goods and notify customers if there are any changes, notify customers when the goods will arrive at the port, and receive feedback from customers.